Spare parts?

Kimone · 01-13-2009, 02:37 AM

Anyone know where you can get spare parts for ITG boxors?

I had the motherboard fail around 6 months ago but happened to find a replacement on ebay. It was the exact same motherboard, but was 2nd hand.

Our machine has been constantly freezing and sometimes not booting. Currently you get nothing when you turn it on, not even a RAM test or the BIOS kicking over. Seems like it's the motherboard again, but without any hardware to test it with it's a bit hard to say.

*Kσn* · 01-13-2009, 01:58 PM

Your in a tough spot. You could buy another kit from Channelbeat if the dedicabs use the same board, or even so, you can get the game running with a few modifications if it does not. Otherwise you are going to be waiting quite a while for spare parts, it rarely happens. I know channelbeat would not be reliable, but I wouldn't be able to suggest anything else right now.

Just curious, is the game hacked?

And also apparently you still can get boards fixed, because brunzwick zone Napervilles broke 3 times now, and all 3 times the board was sent in for repair. You should call and ask where they send the boards if that could help.

Kimone · 01-13-2009, 06:21 PM

Our machine is an upgraded DDR. I am located in Australia.

It shits me to tears when game developers use PC hardware in arcade machines. The hardware inevitably fails and then you're left scrambling to find matching hardware, which is obsolete, where the drivers will still work.

Our machine is running R21, has a custom theme and plenty of songs have been added.

I guess it depends what's wrong with the board. If it was just a cap that's gone I could replace that...but there's nothing obviously wrong like that.

I'm sure that I heard that another company has taken over selling spare parts for ITG post lawsuit... or am I just dreaming?

*Kσn* · 01-14-2009, 10:33 PM

Actually your are correct, or at leasr partially. There was a company selling ITG stuff after the lawsuit, but I think it was just left-over stock or something. Anywho, they dont anymore.

Probably having all that custom songs, and having the machine open to users hacking it was the problem.

Our first problem was an idiot who did not know how to work the ITG hack at all.

The seconds time was hardware failure, and we had no idea whas was wrong.

The third time was the big one. Over 400 songs, and 6 custom themes, plus controllable volume. Anyways this killed the machine. It would always fail randomly in the menus on occasion, probably once or twice when I visited it. THIS is probably your same problem. I think its an error trying to run everything for prolonged periods of time, and eventually the hardware fails. You would be surprised, the game can hold over 600 songs, but before it will even preview them all the board does not seem to take it well and it crashes. Usually It will crash on scrolling too when you are scrolling through the song list because its constantly loading images, and attempting to preview music. Like I said after a while a machine will fry, or most likely will after much usage on a hacked machine.

Only option is to fins a replacement (channel beat, like I said, unless you fins somewhere else selling one), or send it in if you can (call Brunzwick Zone Naperville in Illinois and ask how to contact a the repair center they go to).

Kimone · 01-16-2009, 07:43 AM

Can't see how hacking the machine could have anything to do with it.

For starters, I'm the only one that does anything to the machine. I do it by removing the HDD and plugging it into my computer. I haven't touched the HDD for some time now, long before we started having troubles.

ITG is just a computer. Any HDD contents, original, hacked, destroyed or otherwise wouldn't account for the computer doing nothing when booted. You should at least get a memory check and an oportunity to enter the BIOS settings. This is what makes me think motherboard.

I currently have two of the unworking motherboards at a repair place. They're capible of fixing board faults so we'll see how we go.

As for the machine, the day after I originally posted it worked fine all day. The next day it wouldn't boot no matter how many times we power cycled. Then since that day it's been okay, only freezing once. So weird how intermittant it is...

***June.H*** · 01-16-2009, 09:33 AM

Hacking a game has absolutely nothing to do with a motherboard frying/failing unless you try, saying overclocking (at most).

When devs use PC's for their games, that may be more of a good thing for you (since it may not be a proprietary piece of equipment which can be defunct, unlike other PCB types). Can you pull the specs from the game or request from (what's left of) Roxor as to what it is?

I'd say maybe check all your connections or see if you have a loose board connected in the box to see if maybe all the cards/connectors are secured, but I'm sure you've tried it already.

Wan · 01-17-2009, 06:34 AM

Aren't the ITG/ITG2 motherboards standard MSI or Gigabyte ones?

What you can try is to put the ITG memory sticks in your motherboard (in case they're compatible, of course...) and then manage to test them with Memtest86+ (that comes in the Ubuntu CD, the "Hiren's BootCD", etc)

Kimone · 01-17-2009, 10:32 PM

The motherboard is a MSI K7N2GM-L.

I've checked, replugged everything several times now. Kinda obvious since we've been swapping motherboards. I've also tried a few CPUs.

Memory test is a good idea. At least I'll be able to cross something else off the list.

The machine has been fine for the last few days now. Hopefully I've just lucked it and it'll be right from now on.

ranatalus · 01-22-2009, 10:30 AM

even though ITG is a "dead" game, RoXoR games still provides technical support for them; I would actually suggest contacting them

failing that if you're willing to foot the bill for shipping, I can take a look at it/probably fix it hahaha

Kimone · 01-25-2009, 04:30 AM

The motherboard eventually failed for good.

The spare I had wasn't powering up because the CMOS setting for power failure wasn't set to always switch on. I'm such an idiot. It's been fine since installing the new motherboard. I hope this one lasts a bit longer then the last.

WaltzingMouse · 03-03-2009, 06:13 PM

Pretty much any motherboard with onboard nvidia video will work. If you don't believe that, then get one of the same brand (msi or gigabyte, depending on which boxor you have).