Anyone having ordering trouble from playasia ?

putumayoman · 08-28-2008, 05:14 PM

Hey, I ordered something from them last Wednesday (20th of August) and still havent received a confirmation e-mail from them or any e-mail at all. I tried sending them an e-mail from their website but when i click send it says i didnt fill something out correctly or at all but i did fill everything out. I have no way of contacting them. Does it usaully take long for them to process an order ? ps. I ordered drummania v3 and a drummania controller. Thanks.

symbology101 · 08-28-2008, 05:42 PM

Whenever I order off them it only takes about a day or two for them to let me know that they received my order and then about another day or two to let me know they shipped it. I haven't ordered anything from them since last month so I wouldn't know now. What did it tell you specifically?

putumayoman · 08-28-2008, 06:31 PM

In my order status it still says preparing order. In my order review the game is checked off which means its ready or reserved for my order, but the controller is not. I wonder whats happeneing, its actually for my b-day on Sunday, looks like I wont be getting it by then. Help me someone !

symbology101 · 08-28-2008, 06:48 PM

hmmm..... that is weird. I think something like that happened once with me but I can't remember if it was because one of the credit card I was using was maxed out or not. That might be the issue but most likely I'm wrong. Did you order them together or separate?

putumayoman · 08-28-2008, 08:49 PM

yea i ordered them toghether , really weird, and they have both items in stock so i wonder whats the hold up.

putumayoman · 08-28-2008, 09:06 PM

maybe because the drum controller is bigger and taking longer to set-up and ship ?

putumayoman · 08-28-2008, 09:53 PM

nevermind symbology101 , they sent me an e-mail, they said they are having trouble getting stock of the controller suddenly, weird, but thanks anyway man.

symbology101 · 08-28-2008, 11:18 PM

Good to hear but that sux they don't have it right now. yea just be patient. I'm sure they will send you one as soon as they get. Lol yea I went through that to also to where they send half my order.